Measuring Program Outcomes Training Kit
United Way of America
Alexandria, VA: United Way of America
1996, 72 pages
Provides practical guidance for trainers who are engaged in helping to prepare health, human service, or youth- and family-serving organizations to identify and measure their program outcomes. The training kit contains modules that address the many steps involved in planning and implementing an outcome measurement system. The modules cover: (1) basic concepts in outcome measurement, including the logic model shuffle, as well as the limitations of outcome measurement; (2) first steps in assembling an outcome measurement workgroup, including deciding on a target program and developing a timeline; (3) constructing a logic model for the program outcomes that will be measured; (4) identifying outcome indicators; (5) identifying data sources for the selected indicators, designing data collection methods, and pre-testing data collection instruments and procedures; (6) developing a trial strategy, tracking and collecting outcome data, and monitoring the outcome measurement process; (7) entering and tabulating data and analyzing and reporting findings; (8) improving the outcome measurement system; and (9) understanding how data can be used to improve programs. The kit also includes: tips on how to wrap up each training session, camera-ready originals of worksheets and handouts to use during training, and a short video that defines basic concepts in program outcome measurement.
This resource may be free from your local library or purchased from the publisher.